Privacy Policy

1. Introduction

At MAMAK24, we value your trust and aim to be transparent about how we collect and use your data. This Privacy Policy is designed to give you a clear understanding of our data practices and the steps we take to protect your personal information. By using our services, you agree to the terms of this policy.

2. Information We Collect

We collect two types of information from you: personal information and non-personal information.

Personal Information

When you register an account or use our services, we may collect the following personal details:

• Name: To identify you and personalize your experience.
• Email Address: For communication and account verification.
• Date of Birth: To ensure you meet the legal age requirements for our services.
• Contact Number: For support and verification purposes.
• Payment Information: Including cryptocurrency wallet details, to process transactions.
• Address: For verification and to comply with legal requirements.

Non-Personal Information

We also gather non-personal information to improve our services:

• IP Address: To understand geographic trends and ensure security.
• Browser Type and Version: To optimize our website for different browsers.
• Pages Visited: To see what content interests our users the most.
• Time and Date of Visits: To analyze peak usage times.
• Time Spent on Pages: To understand user engagement and improve content.
• Other Diagnostic Data: To troubleshoot and improve our services.

3. How We Use Your Information

Your information helps us provide, maintain, and improve our services. Here’s how we use it:

• Account Management: We use your information to create and manage your account.
• Service Provision: To deliver the services you request and ensure a smooth experience.
• Customer Support: To help you with any issues or questions you might have.
• Transaction Processing: To handle your payments securely and efficiently.
• Improvement and Personalization: To make our website and services more user-friendly.
• Marketing and Promotions: To keep you informed about new features and offers (you can opt-out at any time).
• Compliance: To meet legal obligations and protect against fraud.

4. How We Share Your Information

We respect your privacy and only share your information in specific circumstances:

• Service Providers: We work with third-party companies to facilitate our services, perform related tasks, or help us analyze usage. These companies only have access to your information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

5. Data Security

We take the security of your personal information very seriously. Here are some of the measures we have in place:

• Encryption: We use encryption to protect sensitive information during transmission.
• Access Controls: Only authorized personnel have access to personal data.
• Regular Security Audits: We conduct audits to identify and address potential vulnerabilities.

Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have several rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain conditions.
• Restriction: You can request that we restrict the processing of your personal information.
• Objection: You can object to our processing of your personal information.
• Data Portability: You can request the transfer of your personal information to another service provider.

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that help us provide a better user experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our files.